In an increasingly digital maritime industry, IT services and cybersecurity have become indispensable for fleet operations. Vroon, a leading global shipping company with 65 vessels, is at the forefront of this shift. Under the guidance of Group ICT Manager Rob Frenks, Vroon has partnered with Navarino to equip its fleet with state-of-the-art IT management solutions, bringing on board an advanced, reliable digital ecosystem.
For Vroon, the partnership with Navarino has helped transform the fleet’s cybersecurity and IT management. Through solutions like Quazar and Angel, Vroon has optimized operations, enhanced cybersecurity, and significantly reduced the amount of time spent on IT management. This exemplifies how Navarino’s innovative, managed approach is shaping the future of maritime IT, providing a reliable and scalable digital environment that helps companies like Vroon thrive in an increasingly connected world.
Rob recently shared his insights with Navarino’s Christian Vakarelis on how Quazar and Angel have helped modernize Vroon’s fleet operations –
Managed IT Environment: The Role of Quazar and Angel
With Quazar, Navarino’s comprehensive IT management platform, Vroon has found a stable, secure, and fully-managed IT solution for on-board operations. Rob described how Quazar has become essential to the fleet’s digital infrastructure:
- Comprehensive IT Platform: Quazar serves as a central hub for all business applications, productivity tools, and critical data on board, creating a seamless digital environment. Rob described it as “a stable IT platform that’s essential for both the crew and the business.”
- Real-Time Cybersecurity: Alongside Quazar, Navarino’s Angel solution provides robust cybersecurity, a vital component for Vroon’s fleet management. Angel’s dashboards and monitoring tools allow Vroon’s IT team to stay ahead of potential security threats, maintaining a high level of cyber safety across the fleet.
- Streamlined IT Management: Quazar provides a dedicated Navarino IT management team, allowing ship operators like Vroon to operate efficiently with minimal internal resources. “I only have half an IT person,” Rob noted, explaining how Navarino’s support enables Vroon to keep its IT team lean. This arrangement underscores the strength of the partnership and Vroon’s trust in Navarino to support its vessels.
A Partnership Built on Trust and Innovation
Reflecting on Vroon’s partnership journey, Rob emphasized the role of trust and Navarino’s commitment to innovation. Initially using an alternative provider, Vroon switched to Navarino due to the forward-thinking nature of Navarino’s products and its responsive, customer-oriented approach. Rob noted the dedication and passion of Navarino’s IT supporters, who continually go above and beyond to address Vroon’s needs. “You guys listen to what we need, and sometimes you need to say no,” Rob remarked, appreciating the collaborative and realistic approach Navarino provides.
The future of this partnership looks promising, with Vroon envisioning a long-term relationship that will continue to evolve as Navarino grows as a managed-services provider. Rob sees this shift as essential, with Navarino continuing to transform from a technology provider into a full-service tech company that meets the increasingly complex needs of maritime clients like Vroon.