Neptune partners with Navarino to add Starlink Fleetwide

May 24, 2024 | Case Studies

Neptune Lines, a company specializing in finished vehicle logistics, providing transportation and shipping solutions for manufacturers and shippers of cars and heavy cargoes, and Neptune Dry, focused on transporting dry bulk commodities via bulk carriers, are integral parts of the Neptune Group. Together, they manage a diverse fleet of 22 car carriers and 5 bulk carriers. In this article, Christos Kapodistrias, the group’s IT manager, sheds light on the implementation of the cutting-edge Starlink LEO service across their fleet, in collaboration with Navarino.

“As an IT department, we maintain an open-minded approach to technology. I’ve closely monitored developments in the LEO satcoms sector in recent years and was pleased to integrate Starlink terminals into our existing VSAT and Iridium setup on our vessels. This new connectivity service has radically improved the onboard experience for both our crew and our business operations, thanks to its high speed and low latency. Our crew can now communicate with their families via high-quality video calls and fully utilize the online world without experiencing delays or disconnections. Ensuring the well-being of our seafarers has always been our priority and we’re delighted with their positive response to the Starlink service.

From a business perspective, Starlink has brought significant improvements, offering faster access to our fleet for updates, troubleshooting, and remote installations, enhancing our overall efficiency and capability.

Having partnered with Navarino as our satellite systems provider for some time, we anticipate continuing our collaboration on future projects. A crucial aspect for us in selecting a technology partner is the ability to access dedicated support promptly, and Navarino consistently delivers on this front.”

Konstantinos Dimitriadis, Navarino’s Account Manager for Neptune, added, “In today’s maritime industry, reliable communication is essential. We’re proud to be the trusted partner for the Neptune Group, providing high-performance, always-on satellite connectivity solutions to meet their demanding operational requirements.”