At Navarino, we are proud to offer Vikand’s maritime health care services as part of our commitment to improving crew welfare at sea. From treating injuries and managing chronic conditions to supporting mental wellbeing, Vikand’s 24/7 remote medical support has helped multiple fleets ensure prompt, professional care for its crews.
One of our earliest Vikand customers was Gourdomichalis Maritime SA, who have been using Vikand’s telemedicine and healthcare support to proactively add another layer of protection for its crews.
Thanks to 24/7 access to Vikand’s expert medical team, Gourdomichalis seafarers have successfully managed incidents that otherwise would have posed significant operational and health risks. These included immediate response to injuries for example in one case, a crew member suffered a foot injury while working on deck. Vikand doctors were able to assess the injury via video consultation, provide initial treatment advice, and monitor the healing process – eliminating the need for costly and time-consuming diversions.
Another notable incident involved a crew member who fell from a ladder and suffered an upper back injury with a brief loss of consciousness. Upon consultation with Vikand, the individual was in a serious but stable condition – alert and orientated. Vikand doctors implemented a detailed treatment and observation plan, including hourly neurological checks, regular teleconsultations and pain management. The patient was referred for a CT scan upon reaching shore, while onboard care continued under Vikand’s supervision for six days without any signs of deterioration. This case remains open, pending final shoreside evaluation and highlights the critical value of having immediate, expert medical oversight during potentially serious onboard emergencies.
These real-life examples illustrate the tangible benefits of having Vikand’s support onboard. Gourdomichalis Maritime has reported increased confidence in managing medical issues at sea, improved crew morale, and enhanced trust in the company’s welfare policies.
Katerina Liaki, Navarino’s Business Development Manager for Vikand said ‘At Navarino, we understand how critical crew welfare is to the success of every voyage. With Vikand’s services, our customers like Gourdomichalis can count on expert medical care that is not only highly professional but also tailored to life at sea. We are proud to be supporting shipping companies in safeguarding their most valuable asset—their people.’
Mr Vasilis Xerotagaros , Company’s HSQE Manager and Mrs Natassa Zilou, Company’s Crew Manager added ‘Vikand’s service has become an integral part of our vessel operations. Knowing that our crews have access to professional medical care at any time, no matter where they are, gives us great peace of mind. It’s a solution that reflects our ongoing commitment to safety, wellbeing and operational excellence.’
If you would like to learn more about how Vikand can enhance your vessel’s safety and crew welfare just contact on katerina.liaki@navarino.gr